Privacy Policy - WaAgent Plugin

Privacy Policy

Introduction

This Privacy Policy explains how the WaAgent WordPress plugin ("WaAgent", "we", "us", or "our") collects, uses, and discloses information about you when you use our plugin.

This policy applies to all features provided by WaAgent, including the WhatsApp button, tracking system, and integrations with third-party services.

Information We Collect

The WaAgent plugin collects the following information when a user clicks on a WhatsApp button:

  • The WhatsApp number being contacted
  • The pre-filled message text
  • Time and date of the click
  • User's IP address (if this feature is enabled)
  • Browser user agent
  • URL of the page where the button was clicked
  • Title of the page where the button was clicked
  • Device type (mobile, tablet, desktop)

How We Use Information

We use the collected information for the following purposes:

  • To provide analytics and statistics to the website owner
  • To improve the functionality of the plugin
  • To enable integration with third-party services (if configured)

The information is stored in the WordPress database of the website where the plugin is installed and is not transferred to our servers. However, if you have configured integrations with third-party services like Google Sheets or webhooks, the data may be transferred to these services.

Integrations with Third-Party Services

WaAgent allows integration with the following third-party services:

  • Google Sheets: When enabled, click data is sent to Google Sheets via Google Apps Script WebApp.
  • Webhooks: When enabled, click data is sent to a webhook URL specified by the website owner.

The use of these integrations is optional and must be explicitly configured by the website owner. We are not responsible for the privacy practices or policies of these third-party services. We recommend reviewing the privacy policies of these services before enabling integrations.

Data Retention

The data collected by WaAgent is stored in the WordPress database and retained indefinitely unless manually deleted by the website administrator. If you have configured integrations with third-party services, data retention will be subject to the policies of those services.

Data Security

We implement reasonable security measures to protect the information collected by the WaAgent plugin. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access information about you
  • The right to request deletion of your information
  • The right to object to the processing of your information

To exercise these rights, please contact the website owner where the WaAgent plugin is installed.

Children's Privacy

The WaAgent plugin is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact the website owner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any changes by updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@devdelop.com
Website: https://devdelop.com

Last Updated: March 20, 2025